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Dr. JC - Reference
To Whom It May Concern: The addition of a competent and reliable information technology (IT) support professional to one?s corporate team is indeed a rare find, especially in work environments where there is no time or room for trial and error. Fortunately, however, there is no need to take chances when one avails oneself with the time-proven, state-of-the-art technical skills of Juan Ruiz. Since 1997, I have had the good fortune of having Mr. Ruiz expertly repair, upgrade and maintain networked computers within my place of employment as well as my home. Within the public sector, at the Parole Outpatient Clinic of the California Department of Corrections, Mr. Ruiz set up and routinely serviced Windows NT workstations for approximately 50 users, including maintenance of our Statewide, networked patient information database, as well as our mail and print servers. His prompt and efficient technical assistance to my staff ensured that user productivity was maximized, while keeping downtime to a minimum. Within the private sector, Mr. Ruiz provided expert technical support to my family through his fine tuning of key components within our home computer network, including hardware (e.g., RAM, optical drive, hard drive) upgrades and the establishment of file sharing pathways. As was the case in the public sector, his competence and ingenuity in troubleshooting our home office computer problems likewise kept downtime to a minimum. His ability to educate us on a wide variety of technical matters (from wireless networking to personal digital assistants (PDAs), provide practical advice, and suggest affordable, functional solutions maximized the value of every prompt and efficient service call he provided to my family. Thus, it is without reservation that I wholeheartedly recommend Mr. Ruiz to provide sound, reliable computer support for your organization, as well as your family. In technical matters, where the results of decisions can be critical as they are uncertain, it is comforting to be able to call a professional who you can count on: Juan Ruiz. John Choy, Psy.D., L.M.F.T., C.A.D.C. Senior Psychologist Supervisor Region III Parole Outpatient Clinic 213)977-6834 John.Choy@corr.ca.gov